FAQ

Simply visit our online instant quotation platform, upload your design files, and select your desired material and production specifications. Our system will quickly generate a quote for your project, and you can proceed with placing your order.

We work with a wide range of materials for CNC machining, 3D printing, and laser cutting, including plastics, metals, ceramics, and composites. Visit our website for a comprehensive list of available materials.

Turnaround time varies based on project complexity, material selection, and production volume. However, our advanced technology and streamlined processes ensure fast completion times without compromising quality.

We take intellectual property protection very seriously. We maintain strict confidentiality, adhere to stringent security protocols, and sign non-disclosure agreements upon request to safeguard your ideas and designs.

We accept most common 3D CAD file formats, such as STEP, IGES, and STL. If you have a specific file format or need assistance with file conversion, please contact our customer support team for guidance.

Yes, our experienced engineers can provide design optimization services and rapid prototyping to help you bring your ideas to life efficiently and cost-effectively.

Absolutely! We provide competitive pricing for businesses of all sizes and offer volume discounts for large-scale production orders. Contact our sales team for more information on our volume discount options.

3D Berg offers worldwide shipping through our reliable logistics partners. We provide various shipping options to accommodate your budget and deadline requirements. Upon completion of your project, we will provide a tracking number so you can monitor the progress of your shipment. For specific shipping inquiries or special requests, please contact our customer support team